We want you to be satisfied with our service and to enjoy the delivered products for a long time. If one of your items requires repair, please fill in the attached return receipt and enclose it with your shipment. This will help us to carry out the process as quickly as possible to your satisfaction.
You have a technical problem with one of your Märklin, Trix or LGB locomotives?
Then please contact our factory service center directly or one of our authorized Märklin/Trix service specialists. They will be happy to assist and help you.
For capacity reasons, we reserve the right to place your order with one of our authorised Märklin service specialist companies (see addresses on our homepage) and to inform this specialist company of your address, telephone number and - if available - e-mail address in order to speed up order processing for any queries that may be necessary and to return your item directly.
The Märklin service companies authorized by us have committed themselves to comply with all data protection regulations and will use your personal data only for the purpose of order processing.
Gebr. Märklin & Cie. GmbH
Reparaturservice (Repair Service)
Stuttgarter Str. 55-57
Tel.: 0049 (0) 7161 608222
Fax: 0049 (0) 7161 608225