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If you have not yet received your delivery, you can refuse to accept it. Otherwise, return the delivery (shipping paid) to our service center in Göppingen (Stuttgarter Straße 55-57, 73033 Göppingen, Germany). Please note "purchase cancellation" or similar on the shipping documents.
Return slips, freeway tickets or similar cannot be provided for Message Wagons.
We will trace the location of your delivery with the help of the information you provide. Please make sure that your address is correct and complete so that we can give the right answers in case of queries by the transport service. As soon as we have further information, we will contact you.