Customer Service

Club hotline:
Telephone Monday – Friday
from 10 a.m. – 6.30 p.m.
Telephone: + 49 (0) 71 61 / 6 08 - 2 13
Fax: + 49 (0) 71 61 / 6 08 - 3 08

Club E-Mail:
Insider-Club: insider-club@maerklin.de

Trix-Club:      club(at)trix.de

LGB-Club:     club(at)lgb.de

Queries about technology, repairs and spare parts / complaints:
Telephone Monday – Friday
from 10 a.m. – 6.30 p.m.
Telephone inland: 0 90 01 / 6 08-2 22 (0.49 euro per minute from the German fixed phone network, mobile tariffs may differ)
Telephone from abroad: + 49 (0) 71 61 / 6 08 - 2 22
Fax: +49 (0) 71 61 / 6 08-2 25
E-mail: service(at)maerklin.de

Internet

Moving?

Please inform us in good time of your new address so we will know where we can reach you. A forwarding address at the Post Office unfortunately will not suffice.
Thank you for your cooperation!